Workplace Trends and Digital Service Improvements

In the July edition of the Market Insights newsletter, Joe Morris discusses return-to-office mandates, digital service improvements and Digital Counties Survey winners who are impacting digital innovation.

From the July Market Insights Newsletter by Joe Morris, Chief Innovation Officer at e.Republic.

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Summer vacation is coming to a close and, thankfully, the weather is finally cooling off in Northern California. This month, several stories caught my attention that I wanted to highlight for you all:

Return-to-Office Mandates

Philadelphia has mandated all 26,000 city employees return to the office full time but is facing pushback from workers citing issues like unfit working conditions and personal challenges. This reflects a broader trend as many states and federal agencies are also requiring more in-office presence.

Return-to-Office Mandates

What it Means? This trend suggests an opportunity to provide solutions that enhance workplace conditions and address employee concerns about returning to the office. Highlighting products that support a hybrid work model or improve office environments can be particularly relevant.

Human-Centered Design in Government

States are increasingly focusing on incorporating positive end-user experiences into digital services. This approach aims to rebuild trust in government by ensuring platforms are user-friendly and accessible.

Can Human-Centered Design Help Rebuild Trust in Government?

What it Means? For sellers and marketers, emphasizing how your solutions enhance user experience and accessibility can make your products more appealing to government clients looking to improve their digital services.

2024 Digital Counties Winners Announced

The Center for Digital Government announced the 2024 Digital Counties Survey winners, highlighting counties leading in transparency, engagement and digital innovation.

2024 Winners

What it Means? These award-winning counties showcase best practices in digital transformation...if you are engaging with them, take a moment to congratulate them! How can you help your other customers crack the list? Understanding these leaders’ strategies can help tailor solutions that address the specific needs and challenges of government agencies, positioning your products as essential for their continued success.

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Is it even a newsletter if I don’t mention AI? Not lately, so … I am reading a new book, The AI-Savvy Leader, that walks through how AI is changing leadership and how leaders can (and need to) lead from the front and make AI work for their organizations.

Have a great month!

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